You can use the link below to update your account data if it is not accurate.
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you.
The 30 Day period starts from customer date of receipt.
30 Day Best Fit Guarantee is applicable for products that have been ridden within their intended use-case.
If a customer wishes to return (as opposed to swap) a product, they are liable for the cost of return shipping, and any import duties/costs incurred.
The 30 Day period for swapped products runs from date of receipt oforiginal product.
For us to process any returns and subsequent refunds please ensure your item reaches us within 14 days of us providing you with a Returns Number. Please note we cannot accept responsibility for items lost in transit so we advise using a recorded method and may request proof of delivery. Refunds may take up to 28 days to process but we will always endeavour to process them as quickly as possible.