Warranty

 
We have the best warranty in the industry. Other brands offer one year limited coverage and say you need to replace a helmet every three years, not us! Every helmet is covered by a five-year warranty from the date of purchase.

 

What is your warranty policy?

KAV warrants that the products are free of manufacturing defects in material and workmanship when it is delivered to our customers from our production facility. Unless otherwise stipulated by local law, this warranty is limited to five years from the date of purchase and is limited to the original purchaser. The warranty does not apply in the event of abuse, neglect, carelessness, using the product in any way other than is intended, replacement with any part or accessory other than original KAV parts and products, attempt of reparation or modification unless expressly permitted in writing by KAV. Corrosion and deterioration caused by material fatigue after extended use is not covered by the warranty. Corrosion and deterioration caused by harsh chemicals, including sunscreen and bug spray, is not covered by warranty Proof of purchase is required with all potential warranty claims. This warranty takes precedence over any other agreements or warranties, general or special, expressed or implied and no representative or person is authorized to assume liability on behalf of KAV in connection with the sale or use of this product. KAV makes no other expressed warrantees or guarantees, except as otherwise specifically stated. KAV waives all responsibility for any third party for consequences that might result from the use or handling of any KAV product by any legal or natural person

How do I submit a warranty claim?

We are sorry to hear you are experiencing a problem with your KAV product. Please email hello@kavsports.com so we can look into this case for you.